Frequently Asked Questions
Everything you need to know about our signage and home goods.
What is the typical lead time for shipping?
We aim to dispatch all in-stock orders within 1-2 business days. Delivery times vary by location, but most international orders arrive within 5-7 business days via our express couriers.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Are your signs suitable for outdoor use?
Many of our products are designed for outdoor durability, featuring high-quality powder-coated finishes. We recommend checking the specific product description for weather-resistance details.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition and packaging. Please note that shipping costs for returns are the responsibility of the customer.
Can I customize the text on my sign?
While we provide the hardware and blank displays, most of our signs are designed to be customized locally by a vinyl signwriter or by using our magnetic letter sets.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.